Support

At LuckLand Casino, your gaming experience is our priority. We understand that sometimes you need assistance, and our dedicated support team is ready to help with any questions or concerns you might have.

Multiple Support Channels

Whatever your preferred method of communication, we've got you covered:

Live Chat - Connect instantly with our support specialists through our convenient live chat feature. Our team responds within minutes, making this the fastest way to resolve your queries.

Email Support - Contact our team at support@luckland.com for detailed assistance. We aim to respond to all email inquiries within 4-6 hours.

Phone Support - For those who prefer a personal conversation, reach us at +44-20-3621-0630. Our friendly representatives are ready to assist with any complex issues.

24/7 Assistance

Gaming doesn't stop, and neither does our support. Our professional team is available around the clock, every day of the year. Whether you're playing at dawn or midnight, we're always just a message away.

Comprehensive Help Center

Before reaching out, you might find your answer in our extensive Help Center. We've compiled detailed guides covering account management, deposit methods, withdrawal processes, and game rules. Many players find immediate solutions here without waiting for assistance.

Payment Specialists

Questions about transactions? Our payment experts can guide you through all available options at LuckLand, including Citadel Instant Banking, EcoAccount, InstaDebit, Interac, MasterCard, Pay&Play, Skrill, and Visa. They'll help you choose the most convenient method for your needs.

Game Support

With an impressive collection of games from top providers like NetEnt, Microgaming, and Evolution Gaming, we understand you might have specific questions about gameplay. Our team is well-versed in all our offerings and can provide guidance on any title in our extensive library.

Bonus Assistance

Maximizing your welcome package of up to $1000 + 200 Free Spins? Our bonus specialists can explain all terms and conditions, helping you make the most of your promotional offers while understanding the 35x multiplier requirements.

Responsible Gaming Support

Your wellbeing matters most. If you ever need help managing your gaming habits, our specially trained team can provide resources, account limitations, or self-exclusion options in a confidential, judgment-free environment.

We Value Your Feedback

Beyond solving problems, we genuinely want to hear your suggestions. Your insights help us improve, so don't hesitate to share your thoughts about how we can make LuckLand even better for you.

Remember, no question is too small and no concern is unimportant. We're committed to providing swift, friendly, and effective solutions to enhance your gaming journey at LuckLand Casino.